Returns & Exchanges

At OUTSMARTED, we want you to be fully satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Pack Your Items

    Securely place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

  • 3.
    Label and Ship

    Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our quality team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.